PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

This Agreement contains the terms and conditions that apply to your services or purchases from OK Computer Services entity named on the invoice (OK Computer Services) that will be provided to you (Customer) on all services or purchases, related products and support sold in the United States. By accepting delivery of the computer systems, other products and or services and support described on that invoice, Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE SERVICE OR PURCHASE AGREEMENT WITH OK COMPUTER SERVICES, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN OR (ii) UNLESS OTHER OK COMPUTER SERVICES STANDARD TERMS APPLY TO THE TRANSACTION. These terms and conditions are subject to change without prior written notice at any time, in OK Computer Service's sole discretion.

PICK-UP & DELIVERY SERVICE

OK Computer Services are here for you and we will do our best to accommodate your schedule for all pick-ups and deliveries.  Due to varying travel time and possible traffic, our pick-up and delivery services may be canceled, delayed or unavailable.  If you need to reschedule your pick-up or delivery, please call us at least two hours in advance.

OK Computer Services will assign both a pick-up and drop-off time for all services, some restrictions may apply.  Pick-ups and drop-offs will be available 7 days a week, some holidays excluded.  OK Computer Services reserves the right to determine the pick-up and drop-off times at our own discretion and reserves the right to reschedule such times upon prior notice to Customer.

Pick-up and delivery services are available on most services.  Pick-up and delivery services are available for Boston and the surrounding Boston area.  We've provided our pick-up and delivery service as a courtesy to all of our customers.  If you live outside of the Metro Boston area; North, South or Western Massachusetts. You are always welcome if you're willing to drive to us.

Pick-Up and Delivery Services are available for Desktop or Laptop.  Printer, Networking are ON-SITE ONLY, for Data Recovery Pick-Up and Delivery is NOT available.

Please Back-Up all of your important files/folders/software before any services if possible.

FREE Pick Up or Delivery does NOT apply to Warranty Services.

FREE RENTAL TERMS:

Free Computer Rental is Available for Boston and the Metro Boston Only.  Including the following towns;  Allston, Arlington, Back Bay, Beacon Hill, Belmont, Boston, Brighton, Brookline, Cambridge, Charlestown, Chelsea, Chinatown, Dedham, Dorchester, Downtown Boston, East Boston, Everett, Fenway, Forest Hill, Hyde Park, Jamaica Plain, Kenmore Square, Malden, Mattapan, Medford, Melrose, Metro Boston, Milton, Needham, Newton, North End, Quincy, Revere, Roslindale, Roxbury, Saugus, Somerville, South Boston, South End, Waltham, Watertown, West Roxbury, Winchester, Winthrop.

Free Rental is valid for any In-House repair services only.

Free Rental is for Computer CPU ONLY.  Monitor, Keyboard, Mouse, Printer and other accessories is NOT included.

A valid Credit Card and State ID will be required at time of pick up to prevent loss of rental Computers.  No personal check will be accepted with the Free rental, we apologize for any inconvenience. 

We currently have 20 Computers CPU available for Free Rental.  Free Rental is on a First-Come First-Serve Basis.  Please call or stop by for availability.

After you have been notified that your Computer repair has been completed, you have a three(3) business day grace period to pick up your Computer and return the rental Computer.  If you exceed this grace period, you will be charged a daily rental fee.

Due to high cost of Laptop LCD Screen, Free Laptop Rental is currently NOT available.

There will be a $20.00 PC Rental Insurance Fee Applied; Rental Insurance Fee covers all hardware or software configuration / installation upon rental, if applicable.  PC Rental Insurance Fee Does Not cover lost, stolen, theft, vandalism, fire, or water damage.  A valid Credit Card and State ID will be required at time of pick up.  There will be a $400.00 deposit, which will be fully refunded upon return of the PC Rental.  If the PC is NOT returned after your Computer is repaired or your computer is non-repairable and we have notify you, after 30 days from notice, you will lose your deposit.

ON-SITE REPAIR

On-Site Repairs are only available on certain services.  Some repairs are time-extensive due to lack of hardware, software and driver downloads for diagnostic, testing or installation.  We offer free pick-up and delivery* to maximize our time and yours and make getting your Computer problem resolved much faster;  also it will minimize expense to you.  While in our office, we are able to multitask and as a result, In-House repairs may prove to be less time consuming and more cost effective than On-Site.  If you have further questions please call us for further details.

Payment of Services

OK Computer Services gladly accepts Cash, Checks, Money Order and all major Credit Cards, including American Express Card, Discover Card, MasterCard, VISA and Debit Cards.  A valid and matching driver's license is required for all Checks. There is a minimum of $25.00 charged with all returned Checks for insufficient or uncollected funds.  There is a $25 late fee charge for billing clients after 30 days of the invoice date. 

Credit Card or Debit Card payments can also be paid Online thru PayPal.com after we have confirmed that your work order is completed.  We do not add any surcharges to your credit card.  By using PayPal.com helps us keep Credit Card Fraud down since it logs all transactions and the IP address. This will not only help you to make payments to us easier, but it will also help us to keep our Credit Card fees low.  We prefer having Credit Card and Operating Fees low so we can pass the savings on to you and to all of our Computer Service Rates.  All Credit Card payments must be made after we have confirmed that your work order is completed or before picking up your order.

Replacement Parts

All parts are subject to manufacture's availability.  All replacement parts from manufactures or authorized dealers have a thirty-day warrantee (unless stated) some may be longer.  We occasionally get part(s) from third parties and they are subject to the seller's payment instructions, warrantees and are subject to the seller's return policy.  OK Computer Services will contact you before any replacement part(s) has been ordered.  Email of all warrantees or return policies can be obtained by notifying us before or after the replacement part(s) has been ordered.

Defective parts can be easily exchanged with most manufactures or authorized dealers, some restrictions may apply. Parts returned for the customer’s convenience will be subject to a 5% - 30% restocking fee charge depending on the manufacture's or authorized dealer's policy.

Pricing, Specifications & Availability

All prices, specifications, and availability of services or products on our site are up-to-date. Prices, specifications, and availability of services or products are subject to change without notice.  Due to the volatile nature of the computer market, descriptions may not reflect current technical information.  Any typographical, photographic, or specification error in our services, products, prices, or offers is subject to correction without notice.

Sale Taxes

Unless otherwise stated on the face hereof, stated prices do not include any customs duties, sales, use, value added, excise, federal, state, local or other taxes.  All such duties or taxes shall be paid by customer, or, in lieu thereof, customer shall provide OK Computer Services with an appropriate tax exemption certificate.

OUR GUARANTEE

After your computer has been serviced, if you still have the same problem or if you feel that we have misdiagnosed the problem, call us back within 30 days. We will set up a time to look at it again. If the problem is related to the original problem, we will fix it for FREE !!!  FREE Pick Up or Delivery does NOT apply to Warranty Services.

( i.e. We just repaired the DC-In Connection in your laptop and when you received it there was power but 3 days later there is no power when you plug in the DC Adapter and no light in the power indicator on your laptop.  If we find out that this is caused by our technician's defective work we will fix it for free, but if it was caused by the adapter being defective and the DC-In Connection is fine, we will charge you for the diagnostic fee.)  Any attempt to repair or service any Computer Equipment, Laptop, Printer not authorized by the Management of OK Computers will void any and all warranties.

OK WEBSITE

The material on OK Computer Services Website is for informational purposes only. The information contained on OK Computer Services Website is to provide a general overview of OK Computer Services products and services and may change without notice. The information also does not contain all of the applicable terms, conditions, limitations or exclusions of the products or services described.

COPYRIGHTS NOTICE

All content on this site is the property of and copyrighted by OK Computer Services or its content suppliers and protected by U.S. and international copyright laws.  Unless otherwise specified, okcomputerservices.com Sites/Services are for your personal and non-commercial use.  You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the okcomputerservices.com Sites/Services. Without the advance express written permission of okcomputerservices.com, you may not ‘meta-search’ the okcomputerservices.com Sites/Services, send, or cause to be sent, any automated queries of any sort to the okcomputerservices.com Sites/Services, or use the okcomputerservices.com Sites/Services in any commercial manner.  All logos, pictures, names, and trademarks belong to their respective company or owner.

Exclusion of Implied Warranties and Limitation of Liability

OK COMPUTER SERVICES MAKES NO WARRANTY THAT THE GOODS OR SERVICES SOLD HEREUNDER SHALL BE MERCHANTABLE OR THAT SUCH GOODS OR SERVICES SHALL BE FIT FOR ANY PARTICULAR PURPOSE. IT IS UNDERSTOOD AND AGREED THAT IN NO EVENT SHALL OK COMPUTER SERVICES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, DAMAGE TO OR LOSS OF EQUIPMENT, DATA OR SOFTWARE LOST, LOST PROFITS OR REVENUE, COSTS OF RENTING REPLACEMENTS AND ADDITIONAL EXPENSES, RESULTING FROM OK COMPUTER SERVICES' PERFORMANCE OR FAILURE TO PERFORM UNDER THIS SALE, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICES SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, THE NEGLIGENCE OF OK COMPUTER SERVICES , OR OTHERWISE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY OR MAY NOT APPLY TO YOU.

Click here for Map & Directions

Open Monday - Saturday
9AM - 8PM EST
Phone: 617-282-9556

Emergency is for Existing Customers Only.
24-Hour Emergency: 617-821-7483

We Accept Cash, Checks, and All Major Credit Cards:

" Boston Computer, Laptop, Data Recovery, Printer Repair & Networking Services "
Please call us @ 617-282-9556
All with Flat-Rates*

*See Terms and Conditions

We are Open and Available On-Site when most places are closed including major Holidays.

OK Computer Repair Services offer in-home or office Computer Desktop, Laptop, Data Recovery & Networking Services. All with Flat Rates. OK Computer Repair Services also offer Free PC Rental or Free Pick Up* for Boston and the surrounding Boston area for all services being done.  If you live outside of the Metro Boston Area; North of Boston, South of Boston or Western Massachusetts, you are always welcome if you’d like to send your Computer, Laptop / Notebook to us for service or you can drive and drop it off for service.

Free Computer Rental is Available for the following towns; Allston, Arlington, Back Bay, Beacon Hill, Belmont, Boston, Brighton, Brookline, Cambridge, Charlestown, Chelsea, Chinatown, Dedham, Dorchester, Downtown Boston, East Boston, Everett, Fenway, Forest Hill, Hyde Park, Jamaica Plain, Kenmore Square, Malden, Mattapan, Medford, Melrose, Metro Boston, Milton, Needham, Newton, North End, Quincy, Revere, Roslindale, Roxbury, Saugus, Somerville, South Boston, South End, Waltham, Watertown, West Roxbury, Winchester, Winthrop

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